Cancellation policy
We understand that plans sometimes change – that’s why we offer fair cancellation policies:
- Cancellation up to 7 days before check-in date: For cancellations made at least 7 days before the scheduled check-in date, we charge a processing fee of 15% of the booking amount.
- Cancellation within 6 days before check-in date: For short-term cancellations within this period, we will retain 50% of the booking amount.
Refunds will be made using the original payment method.
Cancellation options
Cancellations can be made in the following ways:
- By E-Mail: villabuljubasic@gmail.com
- By phone: 43 660 9123400
- Via WhatsApp: also via 43 660 9123400
Please note that cancellations must be confirmed in writing to ensure proper processing. We are available to assist you at any time and will be happy to take care of everything else.